Return Policies
Textbook and Course Pack Return Policy
- Original register receipt required for all returns
- Textbooks and course packs must be returned in original condition
- A full refund will be issued for two weeks (14 calendar days) from the first day of classes or within five (5) days of purchase thereafter.
- All textbooks and course packs may be returned within three (3) days of the date a course is dropped
- Fall Semester – NO RETURNS AFTER OCTOBER 15
- Spring Semester – NO RETURNS AFTER MARCH 1
Summer Semester – Course duration defines number of days to return for a full refund (i.e.: 7 week course = 7 days from purchase, 3 week course = 3 days from purchase, etc.)
- - Refunds will be in the same form as original purchase. Exception: A 10 day period is required for a cash refund on check purchases.
Campus Shop Merchandise and General Book Return Policy
- - General books and merchandise in original condition may be returned accompanied by a register receipt within 30 days of purchase, for an exchange or refund.
- Refunds will be in the same form as original purchase. Exception: A 10 day period is required for a cash refund on check purchases.
Technology Return Policy
- - Technology items may be returned accompanied by a register receipt within 15 days of purchase, for an exchange or refund subject to the below special conditions.
- - Refunds will be in the same form as original purchase. Exception: A 10 day period is required for a cash refund on check purchases.
- Special Conditions:
- - Opened or installed software cannot be returned
- - Opened peripherals may be returned but will be assessed a 15%
restocking fee
- - Hard drives, flash drives and all Apple peripherals (including
iPods) are not returnable unless tested defective within 15 days of
purchase. If tested defective by our service department, the item
will be exchanged for the same or equivalent item. If item is out of
stock, it will be replaced within 5 to 7 business days.
- - Computer purchases are covered by manufacturer warranty. Your system may be returned for replacement within 15 days of purchase if diagnosed DOA (dead-on-arrival) by our service department. DOA systems must be returned in original packaging and with all contents or a 15% restocking fee will be assessed. Other than DOA, your system will be repaired under the terms and conditions of the manufacturer’s warranty. Configure-to-order, personalized or other customized products cannot be returned under any circumstance unless such product is DOA.